Need a hand?

In your workspace, open Sites, create your site, then copy the install prompt and paste it into your tool (Lovable, Bolt, v0, Cursor, Claude, ChatGPT, Codex…). Writing the code yourself? Just paste the <script> line right before </body>, on every page. It’s all explained in the docs.

Check that the <script> line is on the published page, with your site’s key, and that the site’s address is in its allowed addresses (including your tool’s preview address, like my-site.lovable.app, and localhost for testing). Reload the page without the cache. See addresses in the docs.

Add both on the site’s page: conversations and stats stay in one place, with nothing to reinstall.

The app runs on iPhone, iPad, Mac and Android, and is coming soon to the App Store and Google Play. In the meantime, the web workspace also works in your phone’s browser: log in here. It’s the same profile everywhere.

In the app: allow Hooky’s notifications in your phone’s settings, and stay logged in (logging out turns off notifications on that device).

On the web: click Turn on notifications in your workspace and accept the browser’s prompt. If you declined, allow them in your browser’s site settings.

A team member only gets messages from the sites they’ve been given access to. And if nobody has read a message after 10 minutes, a reminder goes out by email.

If they left their email, they get your reply by email, with a link that reopens the conversation on the site.

The app sends crash reports and usage measurement (screens viewed, actions like creating a site), without your email or the content of your messages, to help us improve it. You can turn them off in the Me tab. Details in the privacy policy.

The Free plan (1 site) has no time limit. For Creator (10 sites, €9 a month or €90 a year) or Studio (50 sites and 5 members, €29 a month or €290 a year), you can choose, at the same price:

• on the web, in your workspace, on the Subscription screen, by card with Stripe (with a 14-day free trial the first time);
• in the app, under Me › Subscription, through the App Store or Google Play.

Only the account owner can subscribe it, and an account has only one subscription at a time.

Wherever you subscribed:

• On the web (Stripe): workspace › Subscription › Manage subscription, then “Cancel subscription” in the Stripe portal.
• App Store: on iPhone or iPad, Settings › [your name] › Subscriptions › Hooky; on Mac, App Store › [your name] › Account Settings › Subscriptions. At least 24 hours before the end of the period.
• Google Play: Play Store › profile picture › Payments & subscriptions › Subscriptions › Hooky › Cancel subscription.

Your plan stays active until the end of the paid period, then the account goes back to the Free plan: your sites, conversations and members are kept, but you can’t add more beyond the limit.

On the web, it’s all done in the Stripe portal (Subscription › Manage subscription). For an App Store or Google Play subscription, use the store’s subscription settings; receipts are sent by Apple or Google.

Subscription taken out on the web: write to us. In-app purchase: the request goes to Apple (reportaproblem.apple.com) or Google Play, who decide according to their own rules. See the terms of use.

The owner deletes the account at the bottom of the Team page. Its sites, conversations and members are erased, and its Stripe or Google Play subscription is canceled. An App Store subscription is canceled in your Apple account settings: do that first. Your profile, though, stays: you can join or create another account.

In the app, under Me › Delete my profile; in the web workspace, My profile › Delete my profile. Accounts where nobody else works are erased along with their sites and conversations. If you’re the only owner of an account where others work, first make someone else an owner in Team. This is permanent.

Contact the site you wrote on: they manage the conversation. You can also write to us, and we’ll pass your request on.